
Whether you’re traveling abroad, relocating, or undergoing renovations, a long-term cat boarding service gives you peace of mind that your cat is safe, healthy, and loved.
If you’re planning a trip lasting several weeks or even months, it’s important to find a cat hotel that offers ongoing attention, personalized care, and consistent communication. That’s exactly what we offer at The Tails Zone.
Most places stop updating after a few days. Not us. At The Tails Zone, we send 5 updates every single day. That’s nearly 1,000 updates for a 6-month stay — because we know how important it is for you to stay connected with your cat.
If your cat shows any sign of illness or stress, we don’t keep it quiet. We inform you immediately, explain the situation clearly, and take fast, appropriate action. You’ll always know what’s happening.
We offer two high-quality litter types:
Planning a long trip? We’ve got your back (and your cat’s too). The Tails Zone offers special long-stay promotions so your cat gets premium care without breaking your budget. Reach out to learn more about our flexible packages.
Every cat gets their own space to relax, play, and feel safe — no overcrowding, ever.
Our facilities are maintained to the highest hygiene standards. Safety is our top priority.
Our team doesn’t just love cats — we understand them. We care for every guest like they’re our own pet.
Don’t settle for basic boarding when you can choose The Tails Zone — the most trusted cat hotel for long stays.
Transparent care
Daily updates
Premium comfort
Contact us today to schedule a tour or book your cat’s stay. Your furry friend deserves the best!
]]>
Feel free to reach out if you have any questions.
The new prices will affect bookings placed from 01 Dec 2024 for 2025 stays.

Dear Esteemed Cat Parents,
At The Tails Zone Cat Hotel, we hold your feline friends’ comfort as our top priority. We’re thrilled to share our plans for 2024! Commencing January 1, 2024, we’ll be implementing revised pricing. These adjustments are aimed at maintaining the exceptional care, enriching experiences, and unparalleled love your cats receive with us. Rest assured, this decision was made with thoughtful consideration to continue offering the highest standards of service. Your ongoing support means the world to us, and we’re committed to ensuring that every whisker and purr is met with the utmost care and attention. Thank you for entrusting us with your beloved fur babies.

The new prices will affect bookings placed from 01 Dec 2023 for 2024 stays.
Bookings placed before 01 Dec still remain 2023 prices.
]]>Dental disease are common in cats – especially those who are more than 2 years – but always overlooked by pet owners. This subjective attitude can lead to shorter life span or worse, emergency situation of your beloved cats.
What are common dental diseases?
There are 3 most common dental diseases found in cats including: gingivitis, periodontitis, and tooth resorption.

What are symptoms of dental disease in cats?
Cats with dental disease in early stage are hard to detect as they can still eat normally, even though the disease already formed and spread out.
However, you can still detect by giving more attention to your furry friends’ mouth if they have any below symptoms:
How can you prevent cats’ dental disease?
After turning 2, cats will need to have a dental cleaning appointment every year, where any disease can be detected immediately and also teeth cleaned thoroughly by professional service.
While waiting for annually check-up, you cats’ teeth can still be brushed frequently. All what you need to do is buying a toothbrush specifically designed for cats and using it to clean your feline baby weekly.
Only buy age-suitable kibbles for your cats because each age range can only adapt to specific food type or size. Also, if you cats’ teeth is not too strong, wet food is actually a better option in this case.
Start using water additives can help to soften plaque and also decrease amount of bacteria in cats’ mouth. You can also give your feline friends some cat dental treat or toy to chew occasionally as a supplement. Of course, don’t forget a dental kit including toothpaste and finger brush to clean your cats’ teeth weekly.
What’s a complete dental care routine at home?
We hope that all pet owners can be more attentive to your furry friends’ dental care more after reading this. Just remember, a consistent routine will result in extending your cats’ happiness and ability to fight off disease.
]]>Let The Tails Zone list down 6 common mistakes that most cat owners encounter, which can be prevented by a professional cat grooming service.
1. Not groom regularly
When was the last time you get your cat groomed? Whether the gap is similar between his/her grooming sessions? If you have a short-hair furry baby, it definitely give you more time between each grooming sessions, while a long-hair cat may need them more often.
Being fail to get your cat groomed frequently will cause cats’ matted fur and long nail, even pesky flea or dreaded furball. Make sure you set your cats’ grooming scheduled frequently to avoid all potential risks.
2. Too-often bathing session
Being clean is good, but your cat will surely say no if bathing happens too often. Basically, average time to bath a cat is after 1 month. A too-frequent bathing will irritate the skin and also remove all natural oil in your pets’ skin, making it dry too much.

3. Not brush before getting wet
Why their furs need to be brushed before bathing? The answer is to loosen their hidden dead hair and remove tangled hair, which makes their bathing experience much better. With this step, you will find it easier and faster to clean their wet coat.
4. Also, not brush after getting wet
Either before and after the bathing session, brushing is important with exactly same reason. However, for this step, you need to remember: Don’t b-rush with brush after bathing! Wet coat is super delicate, which needs more gentle to be brushed.
5. Use human shampoo
The most common and also harmful mistake is using human shampoo on cats. Our pH is different from furry friends, so our shampoo can lead to irritation and inflammation of theirs.
Besides, there are many ingredients in human shampoo including sulfates or parabens which is potentially cause cats’ kidney and liver damage once being used often. Even baby shampoo is also not recommended to use for cats.
6. Unpleasant nail clipping session
If you cats enjoy their nail clipping session, you are one of the minority lucky pet owners. Naturally, cats don’t prefer being touched on their paw or nail, which makes us try to rush the clipping process and potentially cause an injury.
If you are not confident to get your cats’ nail trimmed yourself, don’t be hesitate to use a professional service at The Tails Zone with affordable fee. Also, we have all cat-friendly tools as well as well-trained staffs to ensure your cats’ grooming session smoothly.
You are only one call away to let The Tails Zone assist you in this essential process and return your cat in a better version!
]]>If you haven’t got yourselves a list (or already had but may need more validation?), then let us tell 6 areas you must pay attention to while browsing the most-suitable pet hotel!

Size
It matters for both the place and the room size. A spacious room not only allow your feline friends to walk back and forth comfortably, but provide hygiene by separating food tray and litter box areas also.
If you prefer roomy space, The Tails Zone has a Villa option at dimension of 1.84m Width x 1.84m Height x 1m Depth which can cover up to 8 cats. Other than that, Suite (1.2m Width x 0.95m Height x 0.65m Depth) or Deluxe (1.2m Width x 0.65m Height x 0.65m Depth) rooms are available for your consideration at affordable price, especially if you plan for a long stay.
Safety
Nothing is worth your whole mind rather than your furry babies’ safety. If a boarding facility doesn’t have transparent rooms, it’s may a red flag. Your cats need to be observed through a glass, which secures their safety hourly.
Besides, a strict boarding process is required with no exception. You will not want your cats to live among unhealthy friends for sure. Therefore, we hope our rigid principles of boarding acceptance at The Tails Zone will be understandable as your feline friends’ safety is the most importance to us.
Hygiene
Respiratory infections are more common in cats, especially if their living area has high-density population with low-standard hygiene. This include polluted air due to uncleaned litter box or even closed airflow in an 24/7 air conditioner area.
Being aware of this risk, The Tails Zone applies a daily routine of ventilation every days and night to circulate airflow for a sanitised living space. During these periods, all doors are open for at least 30 minutes, allowing more fresh air flowing inside with sunshine for a better disinfection also.

Staff
Who will be your representative to the cats while you are away? Yes, it’s the pet hotel staffs! That’s why it’s so obvious you need to be assured your furry babies will be on a good hand with enough care as you have.
Arrange yourselves a visit to observe how the staffs handle other pets will be more than enough to visualise your cats will be treated during the boarding period. The Tails Zone staffs are more than happy to show you how much attentive they are to their pet friends.
Price
Rate card is always one of the most important factors as it tends to affect your decision. However, we intentionally put it as a very low priority due to the belief that nothing is more important to your feline friends’ happiness and safety. If you luckily find a pet hotel that meets most of your checklist, you can consider increasing your budget.
Of course, there are some tips to help you save a bit more including asking for any ongoing promotion, or discussing a better price for longer stay. We are sure any pet hotel, including The Tails Zone, are willing to bring the best for your cats.
Customisation
Nothing is more wonderful than a customised stay – only if you ask for as not all pet hotels offer this option. From kibble brand, litter type or some specific activity habit… all these things will make a difference on your cats’ stay experience if they are opted to familiar things.
Why don’t you just contact us and share your checklist of an ideal boarding experience? Also let us offer you a visit to eyewitness if The Tails Zone can satisfy all above elements to appear on top of your list!
]]>In fact, a sudden change to their daily activities and environment may cause problem to both cats and their owners, including many physical and mental health problems. Therefore, if you are in need of finding a place for your cat during your absence, make sure you consider these steps during your preparation period.

1. Understand your cats’ needs
Do your cats always skip breakfast but love to have supper? Do they get allergy to clay litter and can only be adapt to tofu one?
Each cat has its’ own needs which can be pointed out by observing daily activities. If you have spent adequate time with your furry friends, you probably know this.
However, it’s worth listing out everything in a paper so you will not forget. By doing this step, you can re-learn your cats’ routine to have an overview picture of what to look for in a pet hotel.
2. Prioritize the most important needs
Figuring out all needs that your cats have is just a first step. You need to accept that no boarding service can fulfil them all, even in-home cat sitter. As a result, it’s more essential that those demands are put in a priority list.
Will it impact much if there is no supper but only dinner? The clay litter still causes allergy now or it was when your cats were a kitty? You may need a bit of time to validate them.
The purpose of this step is to avoid your being lost from the previous step, especially when the list paper are totally full (we all love our babies in some certain ways, no worry!). Furthermore, if budget is an important factor to your decision, this step will surely narrow your expectation to speed up your finding process.
3. Decide your favourite type of boarding
Now, after having all information in your mind, you will need to do some comparison to find the most suitable boarding type for your furry babies. There are 3 common types many pet owners choose: Veterinary boarding kennels, Pet hotel and In-home cat sitter.
This option should be the top in your list only if your cats have special needs, mostly related to health issue. At veterinary boarding kennels, they provide closer supervision and fast action in case pets have any pre-warned symptoms.
You don’t want to move your cats to a totally different environment and prefer to keep them home? An in-home cat sitter is all what you need. Your cats are comfortable enjoying their usual lives while still being taken care by a cat sitter – who visits your house daily to check in them.
However, a cat sitter will not be available out of their supervision time, which you should be aware. Also, cost for a home-based pet-sitter is quite considerably high.

If your cats are similar to majority of cats, pet hotel is an ideal option with lower budget and more benefit. Either a standard room or luxury one with more customization, there are choices for you.
For example, at The Tails Zone, we offer various room options based on your need and budget, from Deluxe with all standard benefit to Villa for a superior stay experience.
Also, your cats are ensured keeping healthy lifestyle with more activities including play time, on-time meals and odour-control litter box.
4. Ask for referral
The picture is almost clear once you finish above steps. It’s time to get some help from people around as real experience is always the most trustworthiness.
If you know some cats’ parents, don’t hesitate to consult them if they have a name on their mind to introduce you (of course, it should be the same boarding type you already chose). However, do ask them more to validate their cats’ status are similar to yours, as you don’t want to end up the boarding trip with totally different experience.
5. Talk to the boarding owner
After going through 4 steps and you are not fully satisfied with the priority list in step 2, it’s worth talking to the boarding owner directly. You can be transparent about further expectation that you expect to see during your feline friends’ stay, e.g specific kibble brand…
Most of boarding facilities have their own packages but a good one will put their furry clients first and be willing for some customization. You will for sure find this exclusive benefit at The Tails Zone, so please don’t hesitate to let us know how to make your cats happy.
It’s never been easy to start something new. By choosing a suitable boarding facility, you are 90% sure of your furry babies’ safety and joy while enjoying yours. We are waiting to talk to you once the fourth step is done!
]]>Some people prefer to travel with their cats, but it’s never be a good option. Why? Unlike dogs, cats are not used to an active life, they would love their own space with delicious food and scratch board (you know why right?). This leads to some hard questions for pet parents:
How long should we leave cats alone?

Research shows that cats shouldn’t be left along for more than 24 hours.
Similar to human, cats also need interaction and stimuli daily. It is acceptable if you leave your cat at home during your workday, which is normally around 9 hours. However, staying away from your cat for a few days will impact their daily habit as well as mental health more than you can imagine.
What are risks of leaving cats home alone?
What if your cat unintentionally spill the water tray but you cannot go back home to top up during your 7-day trip? Even worse if water spread to electricity devices area.
Being provided with enough food and clean water is essential for house cats as they almost lose their instinct to survive compared to community cat.
Although cats are an independent piece, companionship is really important to a healthy cat. Seeing their owners around or being cuddled are as crucial as enough daily food supply. If you notice some of cats’ behaviours including excessive meowing, self-grooming or fast eating…, there is higher chance that your cat is having separation anxiety.
Weather changes or improper kitty-proof home is something we may not fully control, but it will become a danger factor to cats, especially while you are not able to secure them on time. Anxious cats will show strange behaviour than their day-to-day habits, so any corner of your house can become vital factors.
Why cat hotel is the best choice during your absence?

With 24/7 observation and closed space, your cat is assured to live in a secure environment – which is the most important reason that cat boarding is trusted by most pet owners.
At The Tails Zone, all cats are labeled based on their behaviour and health status, which makes sure cats are protected.
With multiple eyes on your cat, he/she is always provided with sufficient food and clean water. Whether kibble or wet food, or how many times per day your cat should be fed… all information will be confirmed when you first bring your cat to The Tails Zone.
To not change our furry friends’ habit, we will customize their portion and time exactly as when they are home, including their food brand.
Uncleaned little box is a harmful factor to cats’ health, especially if cats tend to “release” several times per day.
If you choose Villa type at The Tails Zone, this task is handled well by automatic litter box from Petkit. Other than that, our pet-friendly staffs are more than willing to scoop each litter box at least twice per day.
Besides, cat litter in each room is fully changed immediately after each boarding time, so your baby cat will never use the same litter with the previous one.

Being one of cats’ essential needs, entertainment should be provided daily to amuse cats. Everyday at The Tails Zone, each cat will have own entertaining time (30 minutes) out of their kennel. This period is guaranteed belonging to one cat per session only, which helps to keep cats safe.
However, this benefit is per request. If the owners would prefer their cats to stay in kennel only, The Tails Zone will confirm cats’ privacy time through their boarding period.
Some cats have weak immune system or random disease which can emerge anytime without prior notice. Being taken care by a professional cat hotel, our furry friends are ensured to be protected during their owners’ absence.
When boarding with The Tails Zone, your cats will be checked and confirmed health status to be labeled and given more eyes through their stay.
Cats are more emotional and sensitive than we think. Changing living environment in short period may becomes a big shock to some, which impact directly their habit.
Understanding this, we provides customized journey to imitate cats’ daily life the most. From food, litter to their entertainment needs, owners can always discuss and align every single details to bring the best experience to your cats’ journey at The Tails Zone.
]]>However, this journey will not be fulfilled if there is no proper preparation. To assure your furry friend’s journey is smooth, there are some essential cat boarding preparation steps you need to go through carefully.

Validate cat hotel’s trustworthiness
This is the first-ever step that you shouldn’t underestimate. Choosing a trustworthy pet hotel is surely a time-consumed process, but you and your furry friend will be paid back with assurance.
You can read about available reviews or even give it a visit to validate some factors in person, including the place’s cleanliness, boarding facility, staffs’ enthusiasm, or an experienced host. These things will decide your cat’s stay quality and your relaxation.
Do a trial stay if possible
If you plan to send your cat to a totally new pet hotel for a few days, don’t hesitate to do a trial stay in 1 day even if you already validate that place yourself. Of course, this is just an additional step in case you don’t fully feel comfortable with the idea of seeing your cat living in a kennel.
Schedule a booking early
When you are totally satisfied this your choice, do remember that other cat owners may also feel the same. Especially during peak season such as holidays, demands for a qualified pet hotel always increase while each place only has limited capacity.
The earlier you plan ahead for your trip, the higher chance you can deposit a slot in a trustworthy cat hotel.

Familiarise cats with kennels
If this is your cats’ first time, please let them be familiar with living in a kennel. At home, cats always know that whole environment belongs to them and may get used to moving around frequently.
However, a kennel is for sure a new environment with smaller space compared to their home-kingdom. Consequently, some cats may not feel comfortable while others can get used to easily.
Understanding many cat owners’ needs for a spacious kennel, The Tails Zone provide a Villa option with bigger dimension and automatic litter box to provide cats with more comfortable experience during their stay.
Ensure proper vaccinations
In order to confirm safety for other feline guests, pet hotel will always require a vaccination certificate to validate a cat’s health before admission. Please make sure you manage to get your cats vaccinated as an obligated step to ensure cat boarding smoothly.
Share important information to cat hotel
During your absence, the staffs will act as your temporary assistant to take care of your pets. Hence, they need to have full knowledge as yours to translate cats’ behaviour to make in-time action.
Besides, basic understanding shared among all cats, you should list down specific ones that only noticed in your cats.
What if you are not sure which information to share? Don’t worry, our experienced staffs at The Tails Zone will walk you through our available check list.
Prepare a packing list
As the last step before handling your pets to a cat hotel, you should have your own check list of what should be brought along with them. It can be their favourite toys or cute clothes, anything you cats may need to have to bring them familiar feeling.
]]>This trait also explains how seriously cats care about their litter boxes – where they often send our their wastes after delicious meals and get their chubby stomach ready for a new session.
So, do we really know how much important a litter box mean to our furry friends?

Photo: Google
What are risks of leaving cat litter boxes uncleaned?
Firstly, your cats have all rights to refuse using it until it meets their standard. This means cat’s waste remain in the body a long time, which increasingly causes kidney or bladder damage. Even if they finally find a need to let things out, other clean areas will be come their toilet – which is for sure not a good idea to their owners.
Secondly, risk from bad odour smell will directly harm cat parents, especially if there is any pregnant one in your family. You may think it’s just bad smell, but slowly you will find out how serious it impacts your transmission.
How often should we clean a cat litter box?
The short answer is minimum once per day. Remember this is just a minimum number. Many pet websites suggest doing twice per day if you can, so any cat waste can be scooped out before the next time our feline friends use litter box.
At The Tails Zone, we always commit to get cat litter box cleaned twice per day as a standard routine. However, our committed staffs will observe each cat litter box closely to provide extra time in case cats need to use their litter boxes more often.
Besides, if you choose our Villa option, this task will be done by automatic litter boxes (self cleaning litter boxes) from popular cat-trusted brand Petkit. For Deluxe and Suite options, our staff will handle all traditional litter box cleaning process.
What is a proper way to clean litter box for odour free?



We have a cat’s litter box cleaning routine at The Tails Zone, which all cat owners can take as reference.
Before a new boarding:
During boarding journey:
What type of cat litter is best to use?
There is no the best cat litter, only the most suitable one for your own cats. All cat lovers need some tests to figure out which one can tick all the boxes for your cat-parenting journey.
Among all, clay litter is the most popular one due to its wisely cost-saving characteristic. However, if you cats show immune symptom such as sneezing after each usage, it can be a sign that you need to change your litter type.
Other than clay litter, cat parents cat also consider many not-less-popular ones including crystal, pine, wheat, grass, corn, walnut, paper or tofu (the highly recommended litter by many cat parents). After being familiar with one type of litter, most cats prefer to continue using it without sudden change.
Understanding this need, The Tails Zone provide customisation service which you can decide the litter type your cats will use during boarding journey. We believe this small-but-important step will lead to smooth experience when your cats are with us.
]]>After the official launch promotion, the hotel prices will start at RM9/night for Deluxe rooms for a single cat. Yes! That is RM9!
We are thrilled to announce the official launch of The Tails Zone Cat Hotel on 06 August! 
We have prepared some amazing deals for you and your kitties to celebrate this occasion. You won’t miss this chance to experience our cat-boarding services at unbeatable prices. 
Here’s what we have for you:


The hotel prices after the official launch promotion will start at just RM9 for Deluxe rooms for a single cat. Yes! That is RM9!
Check our rooms’ photos as below.




Terms and Condition
Don’t wait any longer. Book now and secure your spot at The Tails Zone Cat Hotel. We promise to make your cats feel royalty in our cozy and comfortable rooms. 
THE TAILS ZONE CAT HOTEL
[email protected]
+60104650806
21, Jalan Datuk Haji 1, Taman Tan Yew Lai, 58200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
]]>

We have a special promotion program for you and your kitties. From 15 July to 31 July, you can enjoy up to 40% off on our cat boarding services. Whether you need a short-term stay (1-2 nights) or a long-term stay (more than 3 nights), we have the perfect package. Plus, you’ll have a chance to receive an after-stay gift for your cats when you book with us. 
All you have to do is check in and hashtag #thetailszone #cathotels on your social media and show us your post when you arrive. It’s that simple! 
CODE: JULY2023 – Valid between 15/07 and 31/07 (Up to 40% OFF)
Terms and Condition
Don’t miss this opportunity to treat your cats to a purr-fect vacation at The Tails Zone. Book now and let us take care of the rest. We can’t wait to meet you and your feline friends! 
FAQs



- THE TAILS ZONE CAT HOTEL
[email protected]
+60104650806

21, Jalan Datuk Haji 1, Taman Tan Yew Lai, 58200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
]]>